Customer Service / Inside Sales Representative

Company: Jomar Valve
Location: Warren, MI
Base Pay: N/A
Employee Type: Full-Time/Part-Time
Industry: Manufacturing/Sales Distribution
Job Type: Customer Service/Inside Sales
Required Education: 4 Year Degree
Required Experience: 1 to 3 Years
Required Travel: Less than 5%

Contact: Renta Varghese
Phone: 586-268-1220
Fax: 586-979-8315
Employee Email:


Job Description

# Positions: 1

Jomar Group, a manufacturer and distributor of innovative plumbing, industrial and HVAC components, is seeking a Customer Service/ Inside Sales Representative to support all of its divisions. The successful candidate would possess education and/or working knowledge of plumbing and HVAC systems.


  • Ability to work in a fast-paced environment dealing with a heavy workload via phone and email with customers, sales reps, and end users
  • Log all calls effectively and efficiently and follow up with customer inquiries to ensure ongoing customer satisfaction
  • Manage time effectively, meet performance goals, and work cooperatively with other members of the team
  • Accurately process customer transactions such as orders, quotes, etc.
  • Determine customer needs and expectations in order to recommend specific products and solutions
  • Provide accurate information regarding the availability of in-stock items
  • Outbound sales calls to maintain ongoing customer relations and obtain new customer sales
  • Follow company policies and procedures
  • Present a professional image at all times to customers and during scheduled shift
  • Perform other duties as and when required

Job Requirements:

  • Bachelor’s Degree in job related field preferred
  • A minimum of 1-3 years experience in Customer Service and Sales
  • Technical sales a plus
  • Attention to detail and accuracy
  • Outstanding interpersonal skills
  • Good organizational skills
  • Team Player
  • Customer focused
  • Computer efficient